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Terms & Conditions

Effective Date: March 1, 2026

1. Acceptance of Terms

By accessing or using the TEVANETWORK website ("Site") and any services provided by TEVANETWORK ("Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use our Site or Services. These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and TEVANETWORK ("we," "us," or "our").

2. Description of Services

TEVANETWORK provides enterprise AI integration services, including but not limited to:

  • AI strategy consulting and architecture design.
  • Data engineering, pipeline development, and data governance.
  • Large Language Model (LLM) and Retrieval-Augmented Generation (RAG) integration.
  • Agentic AI and multi-agent workflow deployment.
  • MLOps, model monitoring, and performance optimization.
  • AI compliance and regulatory advisory services.

Specific deliverables, timelines, and fees are defined in individual Statements of Work ("SOW") or service agreements executed between TEVANETWORK and the Client.

3. Eligibility

Our Services are intended for businesses and professionals. By using our Services, you represent that you are at least 18 years of age and have the authority to bind the entity you represent to these Terms.

4. Client Obligations

As a client of TEVANETWORK, you agree to:

  • Provide accurate, complete, and timely information required for service delivery.
  • Ensure that any data provided to TEVANETWORK has been lawfully collected and that you have the authority to share it.
  • Comply with our AI Acceptable Use Policy when using AI systems delivered by TEVANETWORK.
  • Designate appropriate personnel for project governance and decision-making.
  • Maintain adequate security measures on your own systems that interact with TEVANETWORK integrations.

5. Intellectual Property

  • TEVANETWORK IP: All proprietary methodologies, frameworks, tools, software, documentation, and know-how developed by TEVANETWORK prior to or independent of any client engagement remain the exclusive intellectual property of TEVANETWORK.
  • Client IP: All data, business processes, and proprietary information provided by the Client remain the exclusive property of the Client.
  • Deliverables: Unless otherwise specified in a SOW, custom deliverables (code, models, integrations) created specifically for the Client during an engagement are assigned to the Client upon full payment. TEVANETWORK retains the right to use general knowledge, techniques, and anonymized learnings from engagements.

6. Fees & Payment

  • Fees for Services are specified in the applicable SOW or service agreement.
  • Invoices are payable within 30 days of issuance unless otherwise agreed.
  • Late payments may incur interest at 1.5% per month or the maximum rate permitted by law.
  • TEVANETWORK reserves the right to suspend Services if invoices remain unpaid for more than 45 days.

7. Confidentiality

Both parties agree to treat all non-public information received from the other party as confidential. Confidential information will not be disclosed to third parties without prior written consent, except as required by law. Confidentiality obligations survive termination of the engagement for a period of 3 years.

8. Warranties & Disclaimers

TEVANETWORK warrants that Services will be performed in a professional and workmanlike manner consistent with industry standards. However:

  • AI systems are probabilistic by nature. We do not guarantee that AI outputs will be error-free, complete, or suitable for every use case without human review.
  • The Site and Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
  • TEVANETWORK does not warrant uninterrupted or error-free operation of AI systems or integrations.

9. Limitation of Liability

To the maximum extent permitted by law:

  • TEVANETWORK's total liability for any claim arising under these Terms shall not exceed the fees paid by the Client for the specific Services giving rise to the claim during the 12-month period preceding the claim.
  • In no event shall TEVANETWORK be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, data loss, or business interruption.
  • These limitations apply regardless of the theory of liability (contract, tort, negligence, or otherwise).

10. Indemnification

The Client agrees to indemnify and hold harmless TEVANETWORK, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • The Client's misuse of AI systems or violation of the AI Acceptable Use Policy.
  • The Client's breach of these Terms.
  • Data provided by the Client that infringes on third-party rights.

11. Termination

  • Either party may terminate an engagement with 30 days' written notice.
  • TEVANETWORK may terminate immediately if the Client materially breaches these Terms or the AI Acceptable Use Policy.
  • Upon termination, the Client shall pay for all Services rendered through the termination date. TEVANETWORK will return or securely delete Client data within 30 days of termination.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, United States. Any disputes arising under these Terms shall first be submitted to good-faith mediation. If mediation fails, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA) in Houston, Texas.

13. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including natural disasters, pandemics, government actions, cyberattacks, or disruptions to cloud infrastructure.

14. Modifications

TEVANETWORK reserves the right to modify these Terms at any time. Material changes will be communicated to active clients via email. Continued use of our Services after notification constitutes acceptance of the modified Terms.

15. Contact

For questions about these Terms, contact us at: [email protected]